|Category||Customer Success||Vertical||Technology, SaaS|
|Topic||Use a popup message to inform application users of scheduled maintenance or service outages||ID #||166|
Utilize Evergage to inform users of scheduled maintenance or service outages.
Display message to all logged in users.
The success of this campaign is measured in reduced support tickets and calls during planned outages.
Given the potential urgency of these messages, a popup message is usually most effective.
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