Utilize Evergage to inform users of scheduled maintenance or service outages.
All existing online banking users, which could be defined by displaying within the authenticated space on the site, or – by displaying to all known users – including those visitors who have previously logged in to the online banking platform in an earlier visit (thus capturing a broader audience).
Below are images showing two options for creating these segments
The success of this campaign is measured in reduced support tickets and calls during planned outages.
Here is a checklist of what you need to do in Evergage to create this play on your own site: