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New Name: Marketing Cloud Personalization

Interaction Studio (formerly Evergage) is now known as Marketing Cloud Personalization. The new name reflects our mission and vision for innovation in Salesforce Marketing Cloud. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in various places until we replace it.

Once your survey is live on your site, you can begin analyzing the survey feedback.

This Article Explains

This article details how to view survey results.

Sections in this Article

View Survey Results

  1. Select Surveys

  2. Select the survey folder

  3. Click next to the survey you want to view results for  

  4. Click  next to Edit Survey to export survey data. To see user-level answer data for multiple-choice responses, export your survey response data

  5. For user-input question types (Comment or Single Input types), you can view responses from each user.

Survey results are based on the selected timeframe, which defaults to the most recent week. In the upper right corner of the window, adjust the timeframe to view survey results from a different time period.