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Using Interaction Studio Integrations, you can synchronize customer information – collected and stored in other solutions – with Interaction Studio so it can be used to deliver real-time personalized experiences across channels. External campaigns are one of the three types of integrations that can be configured in Third Party.

Interaction Studio Classic Only

Please note, the contents of this article are intended for customers using Interaction Studio (formerly Evergage Classic). Do not adjust your beacon version to downgrade or upgrade.

This Article Explains

This article includes information on how to view and edit external campaigns.

Sections in this Article

View and Edit External Campaigns

As visitors arrive on the landing page that contains the third-party product integration, you should start to see external campaigns appear on the campaign list page in the Uncategorized folder. The external campaigns will have click-throughs, but not impressions since Interaction Studio does not track impressions for external campaigns.

View External Campaigns

  1. Log into Interaction Studio
  2. Select Third Party and then the third party application from the Campaigns list
  3. Locate the campaign by using the folders list or by using search

Edit External Campaigns

  1. Click EDIT
  2. Enter a new Name as needed
  3. Click ADD A GOAL to:
    1. Select a Campaign Goal from a list of segments 

      You can add additional segments as needed then select them from this list

    2. Select a Measure of Success from a pre-populated list
  4. Click SAVE to save changes