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If your dataset is configured to track anonymous visitors, Interaction Studio will assign a unique alphanumeric identifier using a first-party cookie. Each time you clear your cookies or use a private browser (i.e. Incognito Mode in Google Chrome), you will be assigned a new anonymous ID. 

Interaction Studio Classic Only

Please note, the contents of this article are intended for customers using Interaction Studio (formerly Evergage Classic). Do not adjust your beacon version to downgrade or upgrade.

This Article Explains

This page outlines how to identify the anonymous ID given to you by Interaction Studio.

Sections in this Article


Make sure you are logged out of the Visual Editor before you attempt the following steps. This process will not work if you are logged into the Visual Editor.

Open Developer Tools

This article details the process for finding your anonymous ID using Google Chrome in macOS Sierra, but you can follow a similar process with other browsers on a different operating system.

  1. Open your site in Google Chrome

    NOTE

    You must be on a site that has the Interaction Studio JavaScript Beacon configured or you will not see an anonymous ID
  2. From the browser menu, select View > Developer > Developer Tools

Find Your Anonymous ID

All requests sent to Interaction Studio begin with twreceiver, so you can filter by these requests or just look for them in the list.

  1. At the top of the Developer Tools pane, select Network
  2. In the Name pane, scroll until you can select twreceiver 

    NOTE

    If you do not see any twreceiver events, refresh your browser. Network requests will only be shown from the time you opened Developer Tools.
  3. In the pane to the right, select Headers
  4. Scroll down to the Query String Parameters section and look for .anonID
  5. The alphanumeric string following .anonID is your Interaction Studio anonymous ID. In the example at the right it is 42366287d3aabaac


Look Up Your History in Interaction Studio

Once you've found your anonymous ID, you can look yourself up in the app to find your activity history, custom field values, and segment data.

Find Activity History

  1. Log into Interaction Studio
  2. Paste the anonymous ID in the Global Search field
  3. Click on the User entry in the Global Search dropdown that appears.  Note that brand new users can take up to 40 seconds to appear in this search.  This will bring you to the Unified Customer Profile screen.

View/Edit Custom Field Values

  1. On the Unified Customer Profile, scroll down to the Overview tab
  2. Custom fields are listed in the Attributes section
  3. Click  to add a new field value

Find Segment Data

  1. On the Unified Customer Profile, select the Segment Membership tab
  2. All segments you are a member of will be displayed
  3. Select a segment to open the Segment Details screen for that segment