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Interaction Studio Classic Only

This use case is for customers using Interaction Studio Classic (formerly Evergage Classic) ONLY. For customers using the Interaction Studio 'Campaigns and Templates' application, refer to the Use Case Library instead.

As digital marketers, we strive to make it as easy as possible for our customers to access the sections of our website that are most relevant to them. In the case of online gaming, one way to do this is to personalize the main menu to include the games a customer bet the most on as well as the games he or she played for the longest period of time.

CategoryCustomer Success Vertical Gaming
TopicPersonalize the main menu to promote most recently played games ID # 107
Sections in this Article


A visitor comes to the site for the first time and plays some free games. Once she plays a game, the navigation bar automatically changes to include a ‘Quick Play’ button on the left. When the visitor clicks the main menu, she will see the game she has recently played in the ‘My Favorite Games’ list and ‘Slots & Games’ in the ‘My Favorite Categories’ list. As she plays more games, more categories and games will be added to these lists. To further improve relevancy, the games are listed in order of those the visitor spent the most time playing, not in chronological order.

Now, each time the user returns to the site, she can go straight to the ‘Quick Play’ area of the nav bar to find the games most relevant to her. The enables visitors to spend more time playing games and less time looking for their favorite game(s). This also improves brand loyalty and increases the likelihood of people coming back more often to play games and make bets.


Provided this is an Interaction Studio message, there are no segments to define.  


Run a control to determine who is playing more and how much time they are spending on your website. Also, incorporate goals such as played ten or more games in the last week or spent more than £100 in the last seven days.



Here is a checklist of what you need to do in Interaction Studio to create this play on your own site:

  1. Create the campaign and use the ‘dynamic’ element within ‘promoted content’ to show the game played the most over the last 7 days
  2. Create an additional button in your site navigation menu bar using an Interaction Studio campaign and change the text to reflect the game played the most then show it to the relevant segment

Reference Materials

The following articles from the Interaction Studio Knowledge Base will provide process steps to help you execute this play: