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Global Templates are provided with your Interaction Studio account. While they need some configuration by a developer to work in your account, they provide an "out-of-the-box" framework for web campaign templates you can use to deliver personalized experiences and activation campaigns to web site visitors. 

This Article Explains

This article details the global templates available in Interaction Studio and where to find them.

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Available Global Templates

New global templates are being developed and released regularly to meet a variety of use cases. The table below provides an overview of the standard configuration for each template, but the templates available for you to use to create a web campaign may differ in name and configuration options based on modifications made by the developer who customized each template for your site. Since each global template is just a starting point, your developer can make modifications to the ones in your site as needed to support your needs. Each template has comprehensive documentation in the template itself so your developer will know what configurations are possible and how to make them. For example, with the Exit Intent with Email Capture template, a developer will need to create the attribute for the email address captured in the web campaign field. The instructions for doing this are included in the template for easy reference.


Template NameSuggested Use CasesSample Template Customization Options
Hero Banner with CTA
  • Manual image banner with call-to-action
  • Dynamic hero banner
  • Dynamic hero banner with call-to-action
  • Manual promotion banner with call-to-action
  • # of CTA's
  • Text / CTA Location
  • Banner Size
  • Banner style (Flat image vs layered)
Einstein Product Recommendations
  • Product recommendations from a recipe algorithm
  • Number of recommended items (products)
  • Style of recommendations
  • Location of recommendations based on mapped content zones
Einstein Content Recommendations
  • Content recommendations from a recipe algorithm
  • Number of recommended items (content)
  • Style of recommendations
  • Location of recommendations based on mapped content zones
Google Analytics Segment Push
  • Pass audience segments to Google Analytics
  • Limited default options due to specificity of template
Exit Intent
  • Manual content pop-up with CTA
  • Manual image bounce prevention
  • Number of calls to action
  • Text/CTA location
  • Pop-up image style (flat or layered)
  • Pop-up contents (recipe inclusion)
Exit Intent with Email Capture
  • Manual promotion pop-up with email capture field
  • Text/CTA location
  • Pop-up image style (flat or layered)
  • Attribute collected
Infobar with CTA
  • Major announcements
  • Sale or promotion announcements
  • Number of calls to action
  • Infobar styling



Find Global Templates

  1. Navigate to your website
  2. Enable the Evergage Launcher Chrome Extension, entering the account and dataset configured for the site if not autofilled
  3. Enter your login credentials (as your account administrator if you are not sure):
    1. Your Marketing Cloud username and password if your account was provisioned through Marketing Cloud and this is how you typically access Interaction Studio
    2. Your Interaction Studio username and password if your account was provisioned through Interaction Studio 
  4. Click Templates > View List
  5. From the Templates window, select the Global Templates tab
  6. Click Clone Global Template to clone a template. This will create a copy of the template so you can have a developer customize it for your site. Documentation for each template is included with the template

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