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With Campaign Prioritization you can control which campaign shows when a visitor qualifies for multiple conflicting campaigns. This article will provide detail on or list the steps to:

Situations Resulting in a Conflict

You can set the priority on a campaign to determine which one will show when any of the following conflicts occur:

  • Popups in the same popup location (9 possible)

  • Infobars in the same location (top or bottom)

  • Callouts targeting the same selector

  • Inline “replace” messages targeting the same selector

  • Page redirect campaigns that take you to the same URL

Situations Not Resulting in a Conflict

The following situations do not cause a conflict, and will not respect campaign prioritization selections:

  • Invisible messages

  • Inline “insert” messages

  • Messages with a bounce (inactivity) rule will not conflict with messages that don't have such a rule

View Campaign Priority

  1. Log into Evergage
  2. Select CAMPAIGNS
  3. Select the folder containing the campaign
  4. Select the campaign
  5. Campaign priority is listed at the right in the detail pane
  6. If the detail pane is not visible, click to view

Change Campaign Priority

  1. Create or edit a campaign
  2. Select SETUP
  4. Enter the Priority or use the arrows to adjust the number

The Campaign with the highest number is the one with the highest priority. Therefore, if you want to make sure a particular Campaign always gets displayed over others (with the same parameters as mentioned above) then you should assign a high number to the priority for that Campaign.

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