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Evergage SmartSearch™ combines behavioral tracking with  Evergage Recommend  to suggest individually relevant search terms and products the moment someone begins typing.  

This Article Explains

This article details how to configure and use SmartSearch to to suggest individually relevant search terms and products the moment someone begins typing.

Sections in this Article

Configuration and Installation

You'll work with your Customer Success representative who will facilitate the configuration of SmartSearch on your site. Once SmartSearch is up and running, you and your CS representative will work together as needed to adjust the Recommendations recipe that powers SmartSearch.

Viewing SmartSearch Data

Since SmartSearch is a campaign built in Evergage, you can view data around the success of using SmartSearch in Campaign Statistics. You can A/B test a SmartSearch campaign to see the lift versus control. Additionally, you can view all of the search terms entered by visitors and see whether they purchased or downloaded an item as a result of the search.

View Campaign Statistics

  1. Log into the Evergage Platform
  2. Select Web > Campaign List
  3. Select your campaign
  4. Click STATISTICS

View Search Terms

  1. Log into the Evergage Platform
  2. Select CATALOG
  3. Under SmartSearch, select Search Terms List
  4. On the Terms tab, you can see each term and the number of times it was searched, how many times an item was clicked from the search, and the revenue generated

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