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Evergage Recommendations brings advanced, per-user product and content suggestions using complex algorithms and a deep understanding of user behavior. The solution offers configurable "recipes" that can be used to boost content or product discovery on your site. Recipes consist of ingredients, exclusions, and boosters, which can be constructed in a variety of combinations to serve up the right content or products based on the individual visitor's behavior and affinities on your site. These recipes are then queried against the proprietary Evergage Recommendations engine and the individual query results are presented to each visitor as his or her personalized recommendations.

This Article Explains

This article will give an overview of adding recommendations by creating a recipetesting a trained recipeediting existing recipes, and deleting recipes. Refer to related articles for information on adding ingredientsexclusions, and boosters.

Sections in this Article

REQUIREMENTS

You must have Evergage Recommend integrated with the dataset in which you are configuring the recommendations. Please contact your Customer Success representative to complete your Recommend integration.

Create a New Recipe

Recipes are created and configured to support specific scenarios, such as cross-sells, content promotions, and trending products. Recipes can be managed in the Recipes section of the Evergage platform.

  1. Log into Evergage with Editor or higher permissions
  2. Select Recipes
  3. Click NEW RECIPE
  4. Name your recipe
  5. Select the Recommendation Type
  6. Create your recipe by adding Add Ingredients to a Recipe, Add Exclusions to a Recipe, and Add Boosters to a Recipe
  7. Changes will be saved automatically
  8. Click Additional Options to Enable trending product fallback or Allow missing anchor for multi ingredient recipes
  9. Once the recipe is complete, click TRAIN to compile the algorithms that will power the recommendations

Testing a Trained Recipe

Once the recipe is complete and trained, you should test it before publishing.

  1. Under Test Recipe As, select the
    1. User - this is the visitor you will be testing recommendations for
    2. Viewing - when the visitor is viewing this item, the listed recommendations will be shown
  2. Make adjustments to the recipe as needed to produce the desired recommendations. Depending on your selections, you may need to click RETRAIN when finished
  3. Click PUBLISH to make the recommendations recipe available for use in campaigns

Edit an Existing Recipe

If your recipe is published, edits you make will not affect the live version until you publish again

  1. Log into Evergage with Editor or higher permissions
  2. Select Recipes
  3. Select the recipe
  4. View details at the right:
    1. Overview - lists the recommendation type, ingredients, exclusions, and boosters
    2. Campaigns - alphabetically lists all campaigns using the selected recipe
    3. History - shows a log of changes along with who made the change
  5. Click EDIT 
  6. If the recipe is live, change the status to UNPUBLISHED
  7. Make adjustments to the recipe as needed 
  8. Click TRAIN to compile the changes
  9. Click PUBLISH to make the recommendations recipe available for use in campaigns

 

Delete a Recipe

  1. Log into Evergage with Editor or higher permissions
  2. Select Recipes
  3. Select the recipe
  4. Confirm that your recipe is not being used by any campaigns (the example at the right shows that the recipe is being used in 6 disabled campaigns)
  5. Click DELETE RECIPE
  6. Click OK to confirm