Skip to end of metadata
Go to start of metadata

You can use Evergage for Email to create and schedule triggered email messages based on specific visitor actions, cumulative behavior, or environmental changes. You can configure messages to send immediately or to be delivered at a specific time or day of the week. 

Since a triggered email is a campaign built in Evergage, you can view data around the success of your emails in Campaign Statistics and Reports. You can A/B test triggered campaign experiences to see the lift versus control. 

This Article Explains

This article details how to view triggered email campaign data.

Sections in this Article

View Campaign Statistics

  1. Log into the Evergage Platform
  2. Under the Channels & Campaigns section of the left navigation, select Email > Triggered Campaigns
  3. Select your campaign
  4. Click STATISTICS in the details pane

View Triggered Email Reports

  1. Under the Channels & Campaigns section of the left navigation, select Email > Triggered Dashboard
  2. The default time period is PAST WEEK. At the top of the screen, click the drop down to select a new date range

Sends by Day - the number of sends each day during the selected time period, including the daily average and total sent

Opens & Clicks - the number of opens and clicks during the selected time period (hover for more detail) along with the total open and click through rates

Email Health - the number of unsubscribes and email complaints over the selected time period (hover for more detail)

Delivery Success Rate - the rate of delivery success during the selected time period along with the rates of delivery, soft bounce, and hard bounce