(888) 310-0589 x2
Evergage’s SmartSearch provides a visual experience directly alongside the search bar, enabling visitors to view the search results most relevant to them with as few clicks as possible.
SmartSearch suggests and auto-completes search terms based on a visitor’s input into the search bar. The suggested terms and product recommended are both driven by:
The visitor’s true intent (based on the engagement the visitor has shown in his current session)
The visitor’s browsing behavior and purchases in the past
The behavior and preferences of people similar to that visitor (based on attributes, behaviors, location, etc.)
By instantly displaying relevant product visuals, you’re putting shoppers one click away from products — easing the discovery process.
No segments are needed for this play because it is intended for all site visitors.
By incorporating one-to-one recommendations directly in the search bar, you can help your visitors more easily find what they’re searching for. This directly impacts the site bounce rate and increases conversions for visitors who rely on site search. Using Evergage’s SmartSearch you also get access to full search term attribution reporting so you can understand which terms are most impactful in generating revenue on your site.
SmartSearch is available to all customers, but it needs to be configured within Evergage. Contact your Customer Success Representative for more information.
The following article from the Evergage Knowledge Base provide additional information related to this play: